IT #1

Ok so Im sitting at the main Help Desk and a phone call comes in.

Help Desk How can I help you.

Yes, I am having problems with my screen.

Ok Ma’am, what exactly is the issue.

Well nothing is showing on the screen.

Ok is the blue light on in the bottom right of the screen.

No.

Ok are the cables plugged into the back of the screen.

Yes they are.

Ok now are those cables still plugged into the power and the back of the computer.

Yes they are.

Ok are they pushed all the way in. They can come loose sometimes. So they will look like they are in but its not seated just enough to cause you problems.

No they are good I checked.

Ok Ma’am I will be up shortly to assist you.

So I arrive to her office. Her desk looks like WW3 has happened. Paper is everywhere and nick naks are all over. I approach the screen and press the power button. Nothing happens. I start trying to reach over the disaster zone. Im knocking things over to reach behind and feel for the cables. Well I was not surprised but there it was in my hand. The plug in the back was completely out of the monitor. Well, should I be surprised? No. People are actually that lazy and are actually just bold face liars. So what? Did she think I was not going to notice. None of her things were disturbed and it was a chore to get to the back of the monitor. So wow. Thank you. Because your so lazy or think so highly of yourself that you think its below you to check a cable. You are a truly horrible person. You made the Help Desk go up a few floors and all the way to the other end of the building because you lied. Because you are lazy. I am payed to help but not completely do anything. Thats why you call on the phone to see if we can resolve things quickly or we need to step it up with local service or some server side trouble shooting. Please do not abuse your IT Guys. We are people too. You do paperwork and crunch numbers. Your job can be and will be replaced by a computer in the future. We know how to run and fix those computers. You will be flipping burgers and we will still be successfully employed. Not asking for a lot. Just a little respect. It goes both ways. We did not yell at you or call you names when I fixed that cable. I did not roll my eyes or get smart with you. I provided proper customer support and curtsey. Please extend us some.

INTRO

Well its pretty much what the title says. I have funny stories. I have stories that would make you wanna pull out your hair(I mean I nearly did). I just wanna share with you and maybe you will laugh or scream at the top of your lungs with me.